AI-Powered Customer Service Solution | Fluten

Scale your customer service with Fluten’s advanced and personalized AI assistants for exceptional and personalized service around the clock.

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AI-Powered Customer Service Solution | Fluten

Introduction

What is Fluten?

Fluten is an AI-powered customer service solution that provides businesses with personalized AI assistants to manage high call volumes and deliver highly customized customer experiences. It offers 24/7 call management, multilingual support, and intelligent call handling to help businesses scale their customer service operations efficiently.

Key Features of Fluten

  • 24/7 phone answering service
  • Multilingual support to break language barriers
  • Call recording and transcripts for accurate record-keeping
  • Personalized AI assistants that reflect your brand's voice
  • Scalable solutions that grow with your business needs
  • Cost-effective round-the-clock call management
  • Seamless integration with existing systems
  • Detailed analytics and reporting on call data

How to Use Fluten

  1. Sign up for a Fluten account
  2. Choose your preferred AI assistant settings (gender, tone, language, etc.)
  3. Integrate Fluten with your existing phone system
  4. Let the AI assistant handle incoming calls 24/7
  5. Access call recordings, transcripts and analytics through the Fluten dashboard
  6. Continuously refine and optimize your customer service based on insights

Pricing

Fluten offers flexible pricing plans to suit different business needs:

  • Pay-as-you-go option for flexibility
  • Monthly and yearly packages for predictable expenses
  • $10 instant joining credit for new sign-ups

Exact pricing details are not provided on the website. Interested businesses should contact Fluten directly for a customized quote.

Helpful Tips for Using Fluten

  • Customize your AI assistant to match your brand's personality and voice
  • Utilize the multilingual capabilities to serve a global customer base
  • Regularly review call analytics to identify areas for improvement
  • Set up call transfer rules to route important calls to human staff when needed
  • Take advantage of after-hours call handling to never miss potential leads

Frequently Asked Questions

  1. What are AI Assistants? AI assistants are virtual customer service agents that answer inbound calls, provide responses, and perform tasks such as call routing.

  2. Is customer data secure with Fluten? Yes, Fluten uses advanced encryption methods to securely store all data and protect business and customer information.

  3. Can Fluten manage communications across multiple locations? Yes, Fluten is designed to handle business communications across multiple locations, ensuring consistency in customer interactions.

  4. Do I need to be tech-savvy to use Fluten? No, Fluten's system is user-friendly and integrates seamlessly with existing phone systems. The setup process is straightforward and quick.

  5. What insights does Fluten offer? Fluten provides detailed analytics on call volumes, lead quality, customer interactions, and AI assistant performance. Call transcripts and voice recordings are also available to help refine communication strategies.